GENERAL TERMS AND CONDITIONS

These general terms and conditions (the “Terms of Sale”) govern the offer and sale through the marcotadini.com website (the “Site”) of products marked by the brands of which we are legally distributors.

The sale of products through the Site is intended solely and exclusively at the request of Customers who are qualified as “Consumers” in accordance with Legislative Decree No. 206 of September 6, 2005 (the “Customers”). Therefore, the Seller reserves the right not to process orders from parties other than Consumers or who do not comply with its commercial policy.
If one or more sales are made to a person who cannot be qualified as a “Consumer”, the following Terms of Sale will apply but, despite the provisions thereof, the buyer will not benefit from the right of withdrawal in accordance with art. 26 et seq., the buyer will not be able to benefit from the warranty on the products and will not benefit from any other protection, provided here in favor of the “Consumer”, which reflects or complies with the mandatory provisions of the law.

The Terms of Sale do not govern the provision of services or the sale of products by third parties other than the Seller, which may be present on the Site or accessible via links, banners or other hyperlinks, for which the Seller assumes no responsibility.

To make purchases via the Site, the customer must be of legal age (18 years old) and have the capacity to act, which the customer declares to have.

The Seller also declines any responsibility in the event that, due to a malfunction of a particular configuration of the computer used by the customer, due to changes in the light of the monitor, the colors of the products displayed on the website do not faithfully reflect the original colors, but have slight differences from the published items.
Any color difference between the leather and the Pantone colors used on the site is due to the fact that the colors may vary depending on the instrument from which they are displayed.

CONCLUSION OF THE CONTRACT

To conclude the contract for the purchase of one or more products on the Site, customers must complete the order form in electronic format and send it to the seller, electronically, following the instructions in the appropriate box.

The order box will include: a summary of information on the essential characteristics of the product ordered, the price (including applicable taxes or duties), the means of payment that can be used, the methods of delivery of the products, the shipping and delivery costs as well as the conditions for exercising the right of withdrawal, the methods and deadlines for returning the products.

The contract is concluded when the seller receives the completed order form electronically, after verifying the accuracy of the data entered and accepting the Terms and Conditions of Sale. The order form will be archived for the period necessary for the processing of the orders and in any case in compliance with the legal provisions.

Once the contract has been concluded and the purchase order has been processed, the seller will send an email receipt of the purchase with the information already contained in the form.
The seller may refuse to process orders that do not sufficiently guarantee the customer’s creditworthiness or that are incomplete or incorrect.

UNAVAILABILITY OF PRODUCTS

If the products presented on the site are no longer available or for sale at the time the Client submits the form, the Seller must promptly inform the Seller and, in any case, within five (5) days from the day following the day on which the order was sent to the Seller, of any unavailability of the products ordered. In the event of payment, the Seller will immediately refund the amount advanced by the Client.

WARRANTY AND INDICATION OF THE PRICE OF THE PRODUCTS

MARCO TADINI offers for sale only new and high quality products, with the characteristics and production standards typical of the bags offered by the seller on the market.

The essential characteristics of the products are presented on the Site in each product sheet. The images and colors of the products offered for sale on the Site may not correspond to the real ones due to changes in color and light caused by the Internet browser and the monitor used.

The prices of the products are expressed in euros and are indicated on the website at the same time as the customer completes the order form. The prices include standard packaging costs, VAT and any other indirect taxes (if applicable).

The prices are net of any customs duties and any other sales tax, which the Customer undertakes to pay, if due, in addition to the price indicated in the order and confirmed in the order confirmation, in accordance with the provisions of the law of the country to which the Products will be delivered. The Customer is invited to contact the competent authorities of the country of destination of the goods in order to obtain information on the applicable duties or taxes. The Customer is solely responsible for any additional costs, charges, taxes and/or duties that a given country may apply for any reason whatsoever to the Products ordered in these Terms of Sale. The Customer declares that failure to comply with the costs, charges, duties, taxes and/or duties mentioned in this paragraph, at the time of sending an order to the Seller, does not constitute grounds for termination of this contract nor can in any way charge the aforementioned charges on the Seller.

Prices, products for sale on the Site and/or their characteristics may be changed without notice. These changes will only apply to orders that have not yet been confirmed on the date of the change. In any case, before sending the order form, the Customer is invited to check the sale price. If, during the procedure of selecting the Products on the Site to proceed with the next order, the Customer notices that the price of one or more of the Products he/she wishes to select for the next purchase is clearly lower than that normally applied, to the detriment of discounts and/or promotions in force at that time, due to an obvious technical problem occurring on the Site, he/she is requested not to finalize his/her purchase order and to report the aforementioned technical error to the Seller’s customer service by sending an e-mail to the e-mail address hello@marcotadini.com

PAYMENTS

Payment for the products as well as the associated shipping and delivery costs must be made by the customer at the time of ordering, together with the data provided in the order form. The customer can use the following payment methods: credit cards, bank transfer.

The use of credit and debit cards that may be used as well as financial information (e.g., credit/debit card number, user and ownership verification codes, or expiration date) will be protected by encrypted protocols and special security systems for online transactions. The seller will only use this data to complete the procedures relating to the purchase and issue any refunds in the event of a return of products, or if necessary to prevent or report to the police the commission of fraud related to the marcotadini.com

SHIPPING AND DELIVERY OF PRODUCTS

The specific methods of shipping and delivery of products are detailed in the “Shipping and Delivery” section of this website, which forms an integral and substantial part of these Terms of Sale.
Each product is specially designed for you and will be delivered in approximately 7 working days from the confirmation of the order. However, this information should be considered purely indicative and not binding on the seller.

LEGAL GUARANTEES OF CONFORMITY

In accordance with and for the purposes of European Directive 44/99/EC and Italian Legislative Decree no. 206/2005 (“the Consumer Code”), the Seller guarantees to the customer who qualifies as a “consumer” that the products will be free from defects in design and materials as well as conforming to the descriptions published on the website for a period of two (2) years from the date of delivery of the products to the client. The application of any warranty is excluded in the event of use or washing of the product that does not comply with that of the product and the instructions in this regard provided by the seller on this website in the “product care” section.

Under penalty of loss of this Warranty, the Client undertakes to report any defect and non-conformity no later than two to 8 days after its discovery, by sending the relevant communication to the Seller’s customer service, by e-mail to hello@marcotadini.com or via the Contact section on the Website, indicating the defect and/or non-conformity found, as well as to return the product to the Seller, following the instructions in the “Right of withdrawal” section for this purpose. The Seller will evaluate the defects and non-conformities reported by the Client via the support service.

In the event of defects or non-conformities, the Client is entitled to the restoration of the conformity of the Product by the Seller, by repair or replacement, or to alternative remedies in the cases expressly provided for in art. 130 of Legislative Decree no. 206/2005.

If the Seller undertakes to refund the price paid to the Customer, the refund will be made, where possible, by the same means of payment used by the Customer at the time of purchase of the Product or by bank transfer.
In the latter case, it is the responsibility of the customer to inform the seller by mail. à hello@marcotadini.com bank details to make the transfer in their favour or to ensure that the seller is able to repay the amount due.

With regard to any damage caused by product defects, the provisions of the European Directive 85/374/EEC and the Consumer Code apply.

CUSTOMER SERVICE

Any information regarding the product or sale can be obtained through customer service.

The reference email is hello@marcotadini.com

RIGHT OF WITHDRAWAL

The customer who qualifies as a “Consumer” in accordance with the Consumer Code has the right to withdraw from the contract concluded with the Seller, without penalty and without specifying the reason, within fourteen (14) days from receipt of the purchased products. It is not possible to exchange the chosen product for another.

Within this period, the customer must send the seller a notice of withdrawal addressed to: GIMACC – MARCO TADINI – 5 rue Jules Lefebvre – 75009 Paris – France. E-mail: hello@marcotadini.com

Within fourteen (14) days, the customer must return the product to the supplier.

The customer can return the product(s) free of charge by delivering it to a courier collection point specified by us. The customer must use the pre-printed shipping label that we will send by email with the return authorization, and apply it to the package in which they have placed the product to be returned.

If the customer chooses his own carrier for the return of the product, in addition to the payment of the shipping costs, he will remain responsible for any loss or damage suffered by this product. In case of use of the carrier offered by the seller, the customer will be released from any liability at the time of delivery of the product to this courier.

The returned product must be returned within the limit indicated above to: GIMACC – MARCO TADINI – 5 rue Jules Lefebvre – 75009 Paris – France.

It is understood that the following conditions will be necessary to exercise the right of withdrawal:

– The product must not have been used, washed, altered or damaged
– The product must be returned in the original unopened packaging (except for the opening) with which it was delivered
– The product must be delivered to the sender within fourteen (14) days from the date of receipt of the communication by which the customer exercises the right of withdrawal

Once the product has been received, the seller will carry out the necessary checks. If the checks are accepted, the seller will send by email the confirmation of acceptance of the returned products. The refund of the sum will take place as soon as possible and, in any case, within 14 days from the date of receipt of the communication with which the customer makes the collection.

The Client is responsible for the decrease in the value of the goods resulting from handling other than necessary to establish their nature and characteristics. Therefore, if the returned goods are damaged (e.g. with a sign of wear, scratches, scratches, etc.), are not complete with all their elements and accessories, nor accompanied by the original packaging and packaging, the Client will be responsible for the decrease in the value of the goods and will be entitled to a refund of the amount equal to the residual value of the Product. To this end, the Client is therefore invited not to handle the goods beyond what is strictly necessary to establish their nature and characteristics and to cover the original packaging of the Products with other protective packaging that preserves their integrity and protects them during transport.

Due to the specificity of our products, which are made especially for you according to your requests, it is not possible to exchange the chosen bag for another.

PRIVACY

Information on the processing of personal data is available in the privacy policy section

COPYRIGHT AND TRADEMARK

All rights relating to the content of the Site (text, images, videos, voices, programs, etc.) belong to GIMACC – MARCO TADINI – 5 rue Jules Lefebvre – 75009 Paris – France. None of the articles, photos, illustrations, etc., may be used without the express permission of the owner of the Site.

Unauthorized use of trademarks on the site is prohibited.

CONNECTIONS

In the event that a link to the website is inserted, MARCO TADINI reserves the right to reject it depending on the content of the website from which it originates and the method used for this link. In addition, the seller does not guarantee any guarantee on the content of the websites to which it is linked and does not assume any responsibility for damages suffered by a website to which it refers via a link.

GOVERNING LAW AND JURISDICTION

These General Terms and Conditions and, therefore, the contracts concluded with customers are governed by Italian law and must be interpreted in accordance with Italian law (including Legislative Decree no. 206 of 6 September 2005 “Consumer Code” and, more specifically, Chapter I, Title III of Part III, as well as Legislative Decree no. 70 of 9 April 2003 “Decree on Electronic Commerce”).

Any dispute arising from the interpretation, validity and/or performance of these Terms and Conditions shall be subject to territorial jurisdiction in accordance with the regulations in force.

MODIFICATION AND UPDATING

The Terms of Sale may also be amended from time to time taking into account any regulatory changes. The new Terms of Sale will be effective from the date of publication on the Site and will always be binding on customers.